When you use SKOOTAR service and pay the service fee by cash, credit card, SKOOTAR wallet or PromptPay, you will be receiving a receipt in your email within 1 – 2 working days.
SKOOTAR will send invoice in the following case:
When customers choose to pay the service fee via online banking
When customers paid the service fee by credit card, but the payment is not occurred.
When customer paid via SKOOTAR wallet, but the remaining balance is not enough for the service fee when the job has been edited.
For more information, please contact SKOOTAR Call Center 02 105 4429 in Operating Hour
That’s great, if you already know when to deliver. We recommend you to use our feature – Advance order.
Advance order is the feature that you can deliver when you want and fit your schedule.
How to book for “Advanced Order” ?
Go to booking screen and selected your preferred vehicle (Bike, Car, Hatchback, SUV, Pick-up car, and Pick-up box) . Insert Pick-up point and Drop-off point.
Select your Item type and additional service (if required).
Click on “Advanced Order” on Booking Screen
Select the date for your job. Then, choose the start time and preferable finished time
In the previous article, we introduced you to the advantages of “Favourite Messenger” feature. Also, we showed the setting procedure on SKOOTAR’s website and Mobile Application to lock these messengers to be the only group who can receive your order.
What if they are not available and do not accept your order?
When you place an order and find out that there is none of your favourite messengers who are available to accept your job or the order is needed to be delivered promptly, we have little tips to tell you!
Setting on SKOOTAR Mobile Application
Open SKOOTAR application → Go to “Menu” → Select “Favourite Messenger” feature → Turn off the button “Do you want to lock these messengers to be the only group who can receive your order?”That’s it! Now all of SKOOTAR messengers can accept your order. So, you do not need to wait for the availability of your group of favourite messengers.
Log-in to SKOOTAR’s website → Go to “Menu” → Select “Favourite Messenger” feature → Turn off the button “Do you want to lock these messengers to be the only group who can receive your order?”Next, click “OK” in pop-up page
Next, click “OK” in pop-up page to confirmThat’s all! Now all of SKOOTAR messengers can accept your order.
After we have launched our new “Favourite Messenger” feature, some of you may wonder what are benefits of it. Today SKOOTAR glad to introduce you to the feature which will make you experience the new way of on-demand delivery service. Check out HOW-TO and advantages of “Favourite Messenger” feature!
HOW-TO add your “Favourite Messenger”
In every order that you have booked our services, it would be rarely to have the same face of messenger as your former orders. In case you are satisfied with his service (e.g. accuracy in delivering your shipment, timeliness of the deliveries or his polite manner), and would like to let him see your next order before other messengers, you can easily rate him 5 stars after your order has completed. After that you will be asked whether to let him be your favourite messenger.
Why’s it good?
By specifying the favourite messenger, the messenger will likely to see your order before others and these increases the chance to make your order accepted faster. Moreover, it makes sure that you will have the same person with satisfied services.
What if you want the specific group of your “Favourite Messengers” to accept you job?
SKOOTAR understands you! You can customize a set of your favourite messengers so that they can see your orders according to type of your jobs. Just go to “Menu” on SKOOTAR’s website or Application.
Setting your “Favourite Messenger” on SKOOTAR Mobile Application
Open SKOOTAR application → Go to “Menu” → Select “Favourite Messenger” feature → Turn on the button “Do you want to lock these messengers to be the only group who can receive your order?”Click “OK” to confirmThat’s it! Now you will receive our superb services from your list of favourite messengers.
Setting your “Favourite Messenger” on SKOOTAR’s websiteLog-in to SKOOTAR’s website → Go to “Menu” → Select “Favourite Messenger” feature → Turn on the button “Do you want to lock these messengers to be the only group who can receive your order?”Next, click “OK” in pop-up pageNext, click “OK” in pop-up page to confirmThat’s all! Now you will receive our superb services from your list of favourite messengers.
We make sure that our clients are aware of the whereabouts of the packages they entrusted unto us. We provide them with Location Tracking & Location sharing Feature.
The Track & location sharing is real time location. The feature let you track the job status in real time by using GPS system (Global Positioning System). Moreover, you can also share location tracking link and job status to your receiver through many social media platforms such as Facebook, LINE or email.
How to use Location sharing and location tracking features.
Book SKOOTAR delivery.
Tap menu “My booking” and go to “active order”
Tap “share jobs status”
send your links status to the recipient via line or message or other app.
This feature is available now on both SKOOTAR’s website and mobile application! You can easily track and share the job location and job status after you order.
SKOOTAR increases payment options to serve your needs! You can now make a PromptPay e-Payment to SKOOTAR messenger.
After the National e-Payment Scheme was implemented by the government in 2015, Thai people started to experience the electronic payment system. Good news for all SKOOTAR customers because you can pay the service fee to messengers by PromptPay.
For Mobile Application customers, you can choose to make a payment by PromptPay in the payment option page.
For SKOOTAR website users, you can also pay the fee by PromptPay by selecting PromptPay option in payment option page.
SKOOTAR messenger will inform you his phone number in accordance with PromptPay transfer.
For more information about PromptPay e-Payment, check out the video here
SKOOTAR provides Invoice Payment for Corporate User
For SME, small business owner or entrepreneur, you may have heard of Invoicing and Payment Term before. Today, SKOOTAR would like to present you how invoicing benefits to your business.
SKOOTAR let you use our services, and pays for them later. At the end of the month, we will give you an invoice in order to report you the usage and expense that you used in that month.
How’s SKOOTAR Invoicing benefit to your business?
The credit term for invoicing is 15 days. These helps you enhance the ability in cash flow management, and it is time-saving since you only pay for the services once a month after you have used. Moreover, SKOOTAR provides official receipt for business purpose of deducting tax.
